COOKIE POLICY

The use of cookies and other analytical tools

By using the website www.plavalaguna.com  you accept cookies and other analytical tools used by the company Plava Laguna to collect data on the use of our websites and to improve your on-line user experience on the sites owned by Plava Laguna.

What are cookies?

A cookie is a small text file that is stored on a computer or mobile device when visiting a particular web site or when opening a specific e-mail.
Cookies help the web site to remember your actions and settings for a certain period. Every time a user opens a page, the web server (Plava Laguna) can read the values previously saved in the cookies.
There are various types of cookies, and are usually classified by duration, the domain to which they belong and purpose:

Temporary (session) cookies are deleted after the user closes the browser. Permanent cookies remain stored on a user's device for a certain amount of time.
First-party cookies are set by the visited domain server. Third-party cookies are set from a different domain than the one the user has visited.
According to the purpose, cookies may be required if they support basic web site technical features, and are functional when used for improving the user experience, analytical when used for site usage analysis, and marketing if used to track the interests of individual users.

Which cookies do we use and for what purpose?

At www.plavalaguna.com we use cookies for the following purposes:

Technical:
These cookies enhance certain technical features to ensure a positive user experience, for example, in order to store your consent that you are familiar with the Privacy Policy and Cookie Policy;

Functional:
These cookies are used to make it easier for you to use a web site such as: remember the language you are browsing, and so on.

Analytical:
We also use analytical cookies that allow us web analytics, that is, analysis of the use of our site, which is performed to improve the quality and content of the services offered.

Marketing:
These cookies allow us to send you specific messages, such as: offer you promotional actions in view of your previous user experience. In particular, we point out that you have the right to stop receiving marketing cookies at www.networkadvertising.org/choices
For more information, below is a list of cookies that are currently used:

Domain Name Type Duration Purpose Description
.plavalaguna.com .AspNetCore.LoyaltyCookie First Party Session Technical Used to distinguish users.
.plavalaguna.com cookiescriptaccept First Party 14 days Functional It contains 1 of 2 values (visit / shown) and based on that, it shows / does not show cookie notification to the user at the bottom of the page.
.plavalaguna.com .AspNetCore.Session First Party Session Technical/Functional A unique, auto-generated user session tag (session), does not contain any personal information, it only serves to maintain the same browser session.
.plavalaguna.com ASP.NET_SessionId First Party Session Technical/Functional A unique, auto-generated user session tag (session), does not contain any personal information, it only serves to maintain the same browser session.
booking.plavalaguna.com AWSALBCORS First Party 1 week Technical AWS ALB generated cookies for the session to function properly.
booking.plavalaguna.com AWSALB First Party 1 week Technical AWS ALB generated cookies for the session to function properly.
booking.plavalaguna.com PHBSIDVRFY First Party 2 hours Technical/Functional Checking session cookies for the reservation system to work properly. Retains a tokenized value for the session identifier.
booking.plavalaguna.com booking_hash First Party 6 months Technical Integrated custom tracking script for Plava Laguna properties.
booking.plavalaguna.com booking_personal First Party 6 months Technical Integrated custom tracking script for Plava Laguna properties.
booking.plavalaguna.com user_transaction_ids First Party 2 years Technical Integrated custom tracking script for Plava Laguna properties.
booking.plavalaguna.com bookingEngineTrackingCode[code] First Party 1 month Analytics/Marketing Meta-search identifier. Booking ID for MetaSearchEngine. Used if Meta Browser services are enabled. If used, it may include a Google HPA, TripAdvisor, or Trivago identifier.
.doubleclick.net IDE Third Party 18 months Analytics/Marketing These third-party cookies (DoubleClick) are used to serve targeted ads that are relevant to you on the web. Target ads may be displayed to you based on previous visits to this site. For example, ads about a topic that you have expressed interest in while browsing our pages may appear across the web. In addition, these cookies measure the conversion rate of ads presented to the user. For more information, visit www.google.com/policies/privacy/partners/
.tealiumiq.com tcs.google_gid Third Party 6 months Analytics/Marketing Tealium Analytics.
.plavalaguna.com utag_main First Party 1 year Analytics/Marketing Tealium cookie for using tag manager solutions. This cookie is used to record the timestamp when it started to visit the website, the number of pages you viewed, the number of visits to the website, and the unique ID. This information is used in the analytics tools to enrich the information we collect about your visit to the site to provide a better user experience.
.plavalaguna.com _fbp First Party 3 months Analytics/Marketing These cookies are used by Facebook as part of its embedded services on web sites (likes, shares, etc.).
.facebook.com fr Third Party 3 months Analytics/Marketing These cookies are used by Facebook as part of its embedded services on web sites (likes, shares, etc.).
.tealiumiq.com tcs.google_cver Third Party 6 months Analytics/Marketing Tealium Analytics.
.tealiumiq.com TAPID Third Party 1 year Analytics/Marketing Tealium EventStream and AudienceStream users use Tealium Collect to send data from their websites and applications to the customer data platform for processing. These data collection requirements rely on the original cookie, utag_main_v_id, but may also use a third-party cookie called TAPID. In most cases, the TAPID cookie is identical to utag_main_v_id and is unique to the visitor and to the Tealium account. Any cookie can be used as the primary identifier when collecting visitor information.
.youtube.com YSC Third Party 10 years Analytics/Marketing Google places certain cookies on any page that includes a Youtube video. This cookie does not personally identify you unless you are logged in to Google, in which case it is linked to your Google Account.
.youtube.com VISITOR_INFO1_LIVE Third Party 10 years Analytics/Marketing Google places certain cookies on any page that includes a Youtube video. This cookie does not personally identify you unless you are logged in to Google, in which case it is linked to your Google Account.
.youtube.com GPS Third Party 10 years Analytics/Marketing Google places certain cookies on any page that includes a Youtube video. This cookie does not personally identify you unless you are logged in to Google, in which case it is linked to your Google Account.
.plavalaguna.com _ga First Party 2 years Analytics This cookie is usually written in the browser after first visiting a web site. If the cookie operator has deleted the cookie and the browser then visits pwc.com, a new _ga cookie with a different unique ID is written. In most cases, this cookie is used to understand whether a visitor is a one-time or repeat visitor to the website and is updated with each pageview. In addition, this cookie is provided with a unique ID that Google Analytics uses to ensure the validity and availability of cookies as an additional security measure.
.plavalaguna.com _gcl_au First Party 2 months Analytics Uses Google Analytics to understand user interaction with the website.
.plavalaguna.com _ga_[ID] First Party 2 years Analytics Used to differentiate users.
.plavalaguna.com _gat_UA-[ID] First Party 1 minute Analytics Used to control the number of requests. If Google Analytics is implemented through the Google Tag Manager, this cookie will be named dc_gtm_[property-id].
.plavalaguna.com _gid First Party 1 day Analytics This cookie stores a unique user session identifier.


How you can manage cookies?

In your web browsers you can delete cookies and manage the general settings to save cookies; here are links to the instructions of popular browsers Firefox, Chrome, Safari, Microsoft Explorer , then some parts of the website may not work normally or can not be accessed.

More information on how to reject cookies can be found on www.allaboutcookies.org

External links

By using external links on our web sites, such as social networks, you will be redirected to external domains that can use cookies, on which we have no influence. Information collected through cookies and similar technologies in these domains is not provided to us by their owners or managers.


You can find more information about the privacy policy on the Privacy Policy page.

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