Updated: 02.08.2021.

WELCOME

We wish you a warm welcome and invite you to explore our destinations – Poreč, Umag and Rijeka!

Passengers coming directly from the countries and/or regions of the European Union, i.e. countries and/or regions of the Schengen area and Schengen associated countries, regardless of their citizenship, will be allowed entry into the Republic of Croatia if they possess a valid EU Digital COVID Certificate.

The every day better epidemiological situation in Croatia and Istria has enabled the relaxation of certain measures for the F&B facilities, services, activities and public gatherings, as well as for entry into Croatia.

This enables even a more safe and relaxed stay in the facilities of Plava Laguna and the destinations Poreč, Umag and Rijeka. Take advantage of the beginning of summer for a well-deserved vacation while respecting the measures in force, useful information for your carefree stay are highlighted below.

Istra Covid Information

MAP OF DAILY COVID - 19 CASES IN CROATIA PER REGION

Check the up-to date map and information about COVID-19 cases in Croatia by region (updated daily) at: CroatiaCovid19.info.

As part of corporate protocols and activities aimed at combating the pandemic, an organized vaccination of employees is currently being carried out so that they can work smoothly, and guests can enjoy their stay in our hotels and apartments.

FIND OUT ABOUT

CAREFREE STAY
A SAFE CHOICE FOR A SAFE HOLIDAY

Your safety is our priority. That is why we have placed an even greater focus on health, hygiene and social distancing and taken all the necessary steps to make you feel safe, comfortable and relaxed. In these challenging times, we are doing our best to make sure you fully enjoy the breath-taking destinations and attractions, all from the perfectly safe accommodation of your choosing.

Plava Laguna is included in the SAFEGUARD Risk Prevention and Health Program of the international certification house Bureau Veritas. Hotels, apartments and resorts are in the process of being audited for the SAFEGUARD label.

The SAFEGUARD label confirms that :

  • Specific risks for the hospitaliy industry are effectivly addressed
  • Strict hygene standards are met – implemented globally-recognized best practices and recommendations
  • Compliance with a rigorous sanitary protocol – protective measures are properly set up and implemented in a transparent way

Learn more about the specific protocols applied in each facility.

All internal hotel procedures and prevention measures are been adjusted in line with the requirements of the SAFEGUARD Risk Prevention and Health Protection Program.

Our dedication to make your stay completely carefree has been reaffirmed through the national safety label Safe Stay in Croatia. The goal of the project implemented by the Ministry of Tourism and Sports is to familiarise the visitors and tourism industry entities with the protocols and measures undertaken in Croatia at all levels of tourism activities. Stay safe throughout your visit! The Croatian safety protocols follow the global safety standards in all segments.

CROSSING THE BORDER – ARRIVAL IN THE REPUBLIC OF CROATIA

Please follow the applicable measures and instructions of the Croatian authorities.

CONDITIONS FOR ENTRY INTO THE REPUBLIC OF CROATIA FOR CITIZENS OF THE EU AND THE COUNTRIES AND / OR REGIONS OF THE SCHENGEN AREA AND THE COUNTRIES ASSOCIATED WITH THE SCHENGEN AREA

    Passengers arriving directly from the countries and/or regions of the European Union, i.e. countries and/or regions of the Schengen area and Schengen associated countries, regardless of their citizenship, will be allowed entry into the Republic of Croatia if they possess a valid EU Digital COVID Certificate.

    Passengers arriving directly from the countries and/or regions of the European Union, i.e. countries and/or regions of the Schengen area and Schengen associated countries, who do not yet possess an EU Digital COVID Certificate, will be allowed entry into the Republic of Croatia if they meet following requirements:

  • Present either a negative PCR test (not older than 72 hours) or a negative RAT (antigen) test (not older than 48 hours).
  • Vaccination certificate (not older than 270 days) confirming the second dose of COVID-19 vaccine used in EU Member States (Pfizer, Moderna, AstraZeneca, Gambaleya, Sinopharm). Exceptionally, in the case of Janssen or Johnson & Johnson, a certificate confirming receipt of a single dose more than 14 days before arrival (but not older than 270 days).
  • Confirmation of receipt of the first dose of Pfizer, Moderna, or Gamaleya (when traveling between the 22nd and 42nd day of receipt), or AstraZeneca (when traveling between the 22nd and 84th day of receipt).
  • Confirmation that you have had COVID-19 and have been vaccinated with one dose of the vaccine within six months of the onset of the disease, provided that the vaccination must be carried out less than 270 days before arrival at the border crossing.
  • Certificate of recovery from COVID-19 virus, not older than 270 days; or presentation of a positive PCR or rapid test, not older than 270 days but older than 11 days, confirming that the person has contracted the COVID-19 virus.
  • Testing at your own expense by PCR or rapid antigen test for COVID-19 immediately after entering Croatia. Self-isolation is mandatory until a negative test result is confirmed. In case that testing is not possible, self-isolation for 10 days is mandatory.
  • All children under the age of 12 are exempt from providing test results should their parent or guardian fulfill the requirements.

CONDITIONS FOR ENTRY INTO THE REPUBLIC OF CROATIA FOR NON EU- CITIZENS

  • A negative PCR (taken 72 hours before arrival at the border) or antigen test taken (48 hours before arrival).
  • Vaccination certificate (not older than 270 days) confirming the second dose of COVID-19 vaccine used in EU Member States (Pfizer, Moderna, AstraZeneca, Gambaleya, Sinopharm). Exceptionally, in the case of Janssen or Johnson & Johnson, a certificate confirming receipt of a single dose more than 14 days before arrival (but not older than 270 days).
  • Confirmation of receipt of the first dose of Pfizer, Moderna, or Gamaleya (when traveling between the 22nd and 42nd day of receipt), or AstraZeneca (when traveling between the 22nd and 84th day of receipt).
  • Confirmation that you have had COVID-19 and have been vaccinated with one dose of the vaccine within six months of the onset of the disease, provided that the vaccination must be carried out less than 270 days before arrival at the border crossing.
  • Certificate of recovery from COVID-19 virus, not older than 270 days; or presentation of a positive PCR or rapid test, not older than 270 days but older than 11 days, confirming that the person has contracted the COVID-19 virus.
  • Testing at your own expense by PCR or rapid antigen test for COVID-19 immediately after entering Croatia. Self-isolation is mandatory until a negative test result is confirmed. In case that testing is not possible, self-isolation for 10 days is mandatory.
  • All children under the age of 12 are exempt from providing test results should their parent or guardian fulfil the requirements.
  • Don't forget, you will also need to show evidence that you have paid for accommodation in Croatia.

More information about the instructions for entering Croatia can be found here.

For faster border crossing and entry into the Republic of Croatia, we recommend that you fill out the online form available by clicking on the next banner:

You can check out the interactive tool on the official website of the European Union that provides you with the information to confidently plan your travel and holidays in Croatia, while staying healthy and safe.

CROSSING THE BORDER - RETURNING FROM CROATIA TO HOMELAND

See the conditions for returning from vacation to your destination

AUSTRIA

Update: 02.07.2021.

Passengers returning from Croatia are not subject to quarantine if: they show Proof of Vaccination, Past Infection, or Negative Test. PCR test no older than 72 hours or an antigen test no older than 48 hours. Tests need to be issued by a medical authority; self-tests are not valid. Children under 12 do not need to show a test.

You are considered "vaccinated" starting on the 22nd day after your first dose, lasting for 90 days from the vaccination date. After the second dose, the validity extends for another 270 days (i.e. the vaccination is then valid for 360 days total from the first vaccination date). Vaccines that only require one dose are valid from the 22nd day after that dose and for 270 days from the vaccination date. This also applies to people who have had COVID-19 before and received only one dose of any vaccine.

You can enter Austria for 180days after a COVID-19 infection. Proof of antibodies is valid for 90 days from the test date.

CZECH REPUBLIC

Update: 15.07.2021.

Upon entering the Czech Republic, passengers must fill out an online form https://plf.uzis.cz/ and present a negative PCR test not older than 72 hours or a negative antigen test not older than 48 hours or a certificate of recovery from COVID-19 in the last 6 months, or vaccination certificate against COVID-19.

GERMANY

Update: 02.08.2021.

Passengers entering Germany must present:

  • Negative PCR test not older than 72h or negative antigen test not older than 42h.
  • Passengers who have a vaccination certificate or a certificate that they have had COVID-19 for the past 6 months are exempt from testing and self-isolation.
  • Children under 6 years of age are exempt from testing and self-isolation.
HUNGARY

Update: 02.07.2021.

Passengers returning from Croatia by car, train or bus can enter the country without restrictions. Passengers returning by plane must complete a country entry form and present a negative PCR / antigen test, not older than 48 hours.

Children under 18 are exempt from testing and self-isolation.

ITALY

Update: 25.06.2021.

Travelers entering Italy, must fill in a digital form on: http://app.euplf.eu/#/.

It is necessary to present a negative PCR or antigen test not older than 48 hours. Otherwise, the person will need to self-isolate for 10 days and undergo a PCR or antigenic test, carried out by means of a swab, at the end of the 10-day self-isolation. People who have a certificate of COVID-19 vaccination or have recovered from COVID-19 within the past 6 months are exempt from the obligation to provide a negative test and to self-isolate. Children under the age of six (6) are always exempt from testing. Guests traveling to Croatia to destinations up to 60 km from their place of residence, for less than 24 hours, do not have to present a negative test when returning to the country.

NETHERLANDS

Update: 23.07.2021.

Croatia is on the list of safe countries. Passengers coming from safe countries do not need to show a negative test result. They are also not required to self-quarantine when they arrive in the Netherlands. If you are traveling by air you must fill in a health declaration and carry it with you.

POLAND

Update: 02.07.2021.

Travellers from EU Member States or Schengen Associated Countries and holders of EU Digital COVID Certificate, will be allowed to enter Poland, without being subject to further restrictions (testing or quarantine), at the condition that their certificate contains either:

  • Proof of vaccination, which is valid 14 days after the second dose of the vaccine (or 14 days after the single dose of the Janssen/Johnson&Johnson vaccine).
  • Proof of recovery from COVID-19, which is valid for 180 days from the day of the positive result to a Coronavirus test.
  • A negative result to a COVID-19 test.
  • Both PCR and antigenic tests are accepted.
  • Validity: 48 hours prior to arrival.
  • Children under 12 years old are exempted from the testing or quarantine requirements.
RUSSIA

Update: 02.06.2021.

It is necessary to present a negative PCR test not older than 72 hours, or to self-isolate upon return for 14 days. Children under the age of 12 are exempt from testing.

From June 10

From June 10, Croatia will be placed on the list of epidemiologically safe countries on the Russian market and will thus be marked as a safe destination for Russian tourists.

From the beginning of June to the end of September, the Russian national carrier Aeroflot will connect Moscow with Istria (Pula) by daily flights.

SLOVAKIA

Update: 02.08.2021.

Only fully vaccinated persons do not have to go into self-isolation when entering Slovakia.

Definition of a fully vaccinated person:

  • Vaccines with a schedule of two doses: 14 days after administration (day 15) of the second dose, valid for 1 year.
  • Single-dose vaccines: 21 days after administration (day 22) of the vaccine, which is valid for one year.
  • Persons who have experienced COVID-19: 14 days after receiving the first dose of the vaccine if given within 180 days of COVID-19 disease, which is valid for one year.

All unvaccinated persons entering Slovakia must enter compulsory self-isolation and undergo an RT-PCR test (at the earliest on the fifth day of self-isolation) regardless of the country in which they have resided for the last 14 days.

All passengers entering the Slovak Republic must register at: https://korona.gov.sk/ehranica/.

Persons arriving in the Slovak Republic by air are also required to fill in the passenger location form: https://www.mindop.sk/covid/ .

Passengers arriving by plane from Croatia must show a negative RT-PCR test result that is not older than 72 hours.

SLOVENIA

Update: 14.07.2021.

From July 15th

Lists of countries are abolished.

Entry into Slovenia is allowed without referral to quarantine at home to a person who submits:

  • European digital covid certificate
  • certificate of vaccination against COVID-19
  • a negative PCR test not older than 72 hours
  • a negative HAG test not older than 48 hours
  • certificate that the person has had COVID-19 in the last 6 months

Children under the age of 15 who cross the border with a close family member or in an organized group accompanied by educators, teachers or guardians who are not subject to quarantine are also allowed to enter Slovenia without being subject to quarantine.

SWITZERLAND

Update: 16.07.2021.

People returning to Switzerland by car, bus, or train from Croatia are currently exempt from pandemic-related measures.

People returning to Switzerland by plane from Croatia:

UNITED KINGDOM

Update: 23.07.2021.

Croatia is on the green list of countries.

Before you travel to England you must: take a COVID-19 test (children aged 10 and under do not need to take this test), book and pay for a day 2 COVID-19 test - to be taken after arrival in England and complete a passenger locator form https://www.gov.uk/provide-journey-contact-details-before-travel-uk.

On arrival in England, you must take a COVID-19 test on or before day 2 after you arrive (children aged 4 and under do not need to take this test).

SARS-CoV-2 (COVID-19) TESTING IN PLAVA LAGUNA

In order to make your vacation as carefree as possible, we offer a possibility of testing in Poreč and Umag to all our guests. The tests are performed by the Croatian Institute of Public Health. Results for PCR and BAT (rapid antigen) test available by accelerated procedure in the shortest possible time. A prior announcement is required (at least 36 hours before) at the facility reception desk.

The price for the Rapid Antigen Test (RAT) is 17 € (125 HRK) and for the PCR test 63 € (470 HRK) per person.

PREVENTION MEASURES AND COVID-19 PROTOCOLS AT PLAVA LAGUNA FACILITIES

GENERAL MEASURES

  • A 2 m distance during the check-in at the reception desk; lounge furniture and recliner chairs in common areas have been rearranged to meet the prescribed social distancing measures (the space between deck chairs on the beach/in the wellness area, the space between restaurant and bar tables, waiting area furniture by the reception desk).
  • Contactless dispensers with hand sanitisers are available in public areas and facilities, especially in places of frequent contact between the staff and guests, and among guests.
  • The lift control panel, stair railings and touch screens, if any, are disinfected frequently.
  • Except in the case of a family group, a maximum of two persons may use the lift at a time.
  • Chair arms, if any, are disinfected frequently.
  • Wearing protective masks in the reception area and in common areas is mandatory.
  • Protective masks and gloves are available to all guests upon request.

STAFF

  • Our staff is familiar with all the measures recommended by the World Health Organization, as well as national and local health institutions.
  • The staff members check their body temperature before heading to work on a daily basis and maintain good personal hygiene, especially by regularly washing and disinfecting their hands.
  • Use of prescribed protective equipment by staff during guest interaction is mandatory.
  • Additional hand sanitisers are available in staff areas.
  • Our staff undergo specialised training courses about COVID-19 and related protection measures.
  • Vaccination of staff against COVID-19 is organized.

RECEPTION AREA

  • Disinfectants are made available upon entering the reception area, where guests can read the notices about the recommendations and measures implemented to prevent the spread of infection.
  • The reception area is aired and disinfected thoroughly and frequently.
  • Daily disinfection of the reception desk and the pertaining floor area is carried out more frequently.
  • Signage and distance marks have been placed throughout the hotel to remind our guests to keep the prescribed distance and apply the protection measures.
  • Guests can use Plava Laguna online check-in service to speed up the check in process upon arrival. It's quick and simple. All direct guests will receive an email with booking confirmation including a link for quick online check-in form. By completing the form, guests can expedite the process, save time and ensure minimum contact with reception staff.
  • Guests can avoid queuing during check-out by scheduling their check-out time with reception staff or via mGuest app prior to departure.

FOOD AND BEVERAGES

  • Contactless dispensers with hand sanitisers are available at restaurant and bar entrances.
  • Seating areas have been arranged to ensure the recommended social distance between guests.
  • Tables undergo thorough cleaning and disinfection upon every guest departure.
  • Meals are served in two different time slots at buffet restaurants to ensure safe distance between guests at all times.
  • Daily disinfection of restaurant and bar floors is carried out more frequently.
  • Stricter food handling protocols and protections measures are applied.

ACCOMMODATION UNITS

  • Room cleaning meets high hygiene standards, and includes an even more detailed surface disinfection.
  • Guests can enjoy complete privacy (staff will enter their accommodation unit only upon request). This service can be set up and changed any time via the PLAVA LAGUNA mGUEST application.
  • Contactless room service can be ordered via the PLAVA LAGUNA mGUEST application (the order is brought/taken away in front of the hotel room).
  • Additional bedding has been removed from the hotel rooms and is available upon request.

COMMON AREAS

  • Health and safety guidelines, as well as social distancing indicators are present throughout the facilities for easy reference.
  • Disinfectants are available in busy areas.
  • Common areas and public sanitary facilities’ cleaning, disinfection and ventilation have been intensified.

BEACHES, SWIMMING POOLS, SPORTS, ACTIVITIES & EXPERIENCES

  • Health and safety guidelines as well as social distancing indicators are present throughout the facilities for easy reference.
  • Pool and beach sun loungers have been arranged to ensure social distancing measures, and are regularly and thoroughly cleaned and disinfected.
  • All indoor areas are frequently aired.
  • All sports and animation activities have been modified to comply with the recommendations from relevant authorities.
  • Sports and e Activities & Experiences programme require prior reservation of service time - The PLAVA LAGUNA mGUEST application enables contactless reservation.
  • The wellness centre staff and guests must wear protective masks.
  • Wet saunas are not available at the moment.

Thank you for following the instructions and helping us to ensure the highest levels of health and safety standards for all our guests and employees.

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UPDATE ON COVID-19 MEASURES
🛈 CAREFREE STAY AND UPDATE ON COVID-19 MEASURES